Why an Ecommerce Website Is Worth It — and What Changes When It Shares Your Inventory
A website built by an agency and an inventory system built for the back office usually disagree by lunchtime. When both read the same stock table, an entire category of problems disappears.
In short
An online store on the same database as your stock and billing: live availability, orders that become invoices, Razorpay payments and shipping rules.
- Full ecommerce or enquiry-only, switchable as you grow.
- One product catalogue behind the store, counter and quotations.
- Orders convert to invoices and move stock automatically.
Two ways to go online
Not every business wants a checkout. Trakor's storefront runs in full ecommerce mode with cart, payment and shipping, or in enquiry mode where the buyer submits a requirement and it lands in the CRM as a lead. B2B sellers with negotiated pricing usually start with enquiry mode and switch later.
Live stock, live prices, no sync job
The store reads the same products, images, GST settings and quantities that your team maintains in the back office. Change a price once and it is right on the counter, in the quotation and on the website. Sell the last unit at the POS and the website stops offering it.
Orders that behave like documents
- An online order creates the customer as a party if they are new.
- It converts into an invoice, reducing stock through the same ledger.
- Razorpay handles payment; status is recorded against the order.
- Shipping rules — free above a threshold, flat rate, or per-zone — are configured in settings.
Publishing and your own domain
The store goes live instantly on your Trakor slug, and you can map your own domain with a CNAME record when you are ready. Privacy Policy, Return & Cancellation and Terms pages are generated for you and editable — payment gateways require them, and buyers read them more often than you would think.
The compounding effect with CRM
Enquiries from the store enter the same pipeline as Instagram and Facebook leads. Abandoned carts and browsed-but-not-bought products can trigger a WhatsApp nudge. And because purchase history is on the party record, product-push campaigns go to the people most likely to reorder.
Frequently asked questions
Why should the store share the inventory database?
Availability shown to the shopper is the real quantity, an order reduces stock the moment it is placed, and it converts into an invoice without re-entering anything.
Which payment methods are supported?
Razorpay covers UPI, cards, netbanking and wallets; cash on delivery and enquiry-only mode can be enabled per store.
Can I use my own domain?
Yes. Map a custom domain in Website settings, add the DNS records shown there, and the store serves on your domain with your policy pages.
What about B2B customers who do not buy online?
Enquiry mode hides prices and checkout and turns each submission into a CRM lead, so the sales team quotes as usual.
Key takeaways
- Full ecommerce or enquiry-only, switchable as you grow.
- One product catalogue behind the store, counter and quotations.
- Orders convert to invoices and move stock automatically.
- Razorpay, shipping rules, policy pages and custom domain included.