Shipping & Delivery Policy

Trakor is a software-as-a-service platform. There is no physical shipment. On successful payment, credits, subscriptions and add-ons are activated in your account immediately, and in the rare case of a gateway delay, within 24 hours.

A payment receipt and an invoice are generated in your account and sent to your registered email and WhatsApp number after activation.

If a payment succeeds but the credits or subscription are not visible within 24 hours, write to mitesh@innosate.com with the payment reference and we will activate or refund the amount.

Where an organisation uses our storefront module to sell its own goods, shipping and delivery of those goods is the responsibility of that organisation, and its own shipping and return policy published on its store page applies.